TalkPro Privacy Policy

Welcome to use our products. TalkPro (including the services provided by apps and other products, hereinafter referred to as "products and services") is developed and operated by Hao Sheng (hereinafter referred to as "we"). Ensuring the data security and privacy protection of users is our top priority. This privacy policy sets out the data collected when you access and use our products and services and the ways of handling such data.

Please read carefully and make sure that you fully understand all the rules and key points of this privacy policy before you continue to use our products. Once you choose to use our products, it shall be deemed that you agree to all the contents of this privacy policy and agree that we collect and use your relevant information in accordance with it. If you have any questions about this policy during the reading process, you can contact our customer service for consultation. Please get in touch with us via [email protected] or the feedback channel in our products. If you do not agree to the relevant agreements or any of the clauses therein, you should stop using our products and services.

This privacy policy helps you understand the following contents:

  1. How we collect and use your personal information;
  2. How we store and protect your personal information;
  3. How we share, transfer, and publicly disclose your personal information;
  4. How we handle the personal information of minors.
  5. How we collect and use your personal information Personal information refers to all kinds of information that can, alone or in combination with other information, identify the identity of a specific natural person or reflect the activities of a specific natural person when recorded in electronic or other ways. We collect and use your personal information in accordance with the requirements of the "Cybersecurity Law of the People's Republic of China" and the "Information Security Technology - Personal Information Security Specification" (GB/T 35273-2017) as well as other relevant laws and regulations, and strictly follow the principles of legitimacy, lawfulness, and necessity, due to your use of the services and/or products provided by us.
  6. How we store and protect your personal information As a general rule, we will only retain your personal information for the time necessary to achieve the purpose of information collection. We will retain your personal information for the time strictly necessary to manage the relationship with you (for example, when you open an account and obtain services from our products). For the purpose of complying with legal obligations or proving that a certain right or contract meets the requirements of the applicable statute of limitations, we may need to retain your archived personal information after the expiration of the above period and may not be able to delete it at your request.

When your personal information is no longer necessary for our legal obligations, the purposes corresponding to the legal limitation period or archives, we will ensure that it is completely deleted or anonymized.

We use security protection measures that meet industry standards to protect the personal information you provide and encrypt the key data therein to prevent it from being accessed, publicly disclosed, used, modified, damaged or lost without authorization. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked.

  1. How we share, transfer, and publicly disclose your personal information When it is necessary for managing our daily business activities and for the pursuit of legitimate interests to better serve customers, we will use your personal information in a compliant and appropriate manner. Considering various aspects of our business, we will only use these data by ourselves and will not share them with any third parties.

We may share your personal information externally in accordance with the provisions of laws and regulations or in response to the mandatory requirements of government departments in charge. On the premise of complying with laws and regulations, when we receive requests for disclosing such information, we will require the corresponding legal documents, such as subpoenas or investigation letters, to be provided. We firmly believe that we should be as transparent as possible within the scope permitted by law regarding the information requested from us.

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:

  1. Directly related to national security and national defense security;
  2. Directly related to criminal investigation, prosecution, trial, and execution of judgments, etc.;
  3. For the purpose of safeguarding the significant legal rights and interests of you or other individuals, such as life and property, but it is difficult to obtain the consent of the person concerned;
  4. Your personal information that you have publicly disclosed to the public on your own;